The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy & Spacious
“The room was incredibly spacious with a huge bed that was super comfortable, making my stay relaxing.” view full review
Efficient Shower
“The shower had excellent pressure, which made my mornings refreshing and revitalizing.” view full review
Amazing Views
“I loved the stunning views of the KL skyline from both my room and the lobby—it truly enhanced my stay!” view full review
Helpful Amenities
“Having an iron and ironing board in the room was a great convenience for preparing for my interview.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Menara Mara, 232 Jalan Tuanku Abdul Rahman,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
Map view
Menara Mara, 232 Jalan Tuanku Abdul Rahman,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.8
km
Kuala LumpurMalaysia
Dataran Merdeka
1.6
km
Mall
Suria KLCC
1.8
km
Park
KLCC Park
2.1
km
Market
Central Market
1.4
km
Mall
Chinatown
2.5
km
Aquarium
Aquaria
2.2
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
1.6
km
Museum
Islamic Arts Museum Malaysia
2.0
km
Shopping Area
SOGO Mall
2.1
km
No 26 Jalan Sultan Hishamuddin
National Textile Museum
1.6
km
Mosque
National Mosque of Malaysia
3.0
km
Garden
Perdana Botanical Gardens
2.2
km
Mosque
Jamek Mosque
1.4
km
Jalan Tunku Abdul Rahman
Jalan Masjid India
1.4
km
Park
Kuala Lumpur Butterfly Park
1.6
km
Kuala LumpurMalaysia
Alor Street
2.0
km
Park
KL Forest Eco Park
1.4
km
Jalan Blok a Jalan Dato' Onn
Memorial Tun Hussein Onn
680 m
Gallery
Kuala Lumpur City Gallery
1.6
km
Park
Kuala Lumpur Bird Park
3.0
km
Pagoda
Sri Maha Mariamman Temple
2.5
km
Sasana Kijang
Bank Negara Malaysia Museum and Art Gallery
2.9
km
Monument
National Monument
3.2
km
Nearby
Brickfields
'Torana' Gate
240 m
Klang River
550 m
Old High Court Building
240 m
City Centre
Medan Pasar
240 m
Medan Pasar
Old Market Square Clock Tower
240 m
Kuala LumpurMalaysia
Jalan Tuanku Abdul Rahman
550 m
Restaurants
Lotus Family Restaurant
40 m
No. 1 Jalan Medan Tuanku
Maju Palace
80 m
Level 5 Maju Junction Mall 1001 Jalan Sultan Ismail
Restoran Hanifa
70 m
No. 9 Jalan Medan Tuanku
Secret Recipe
340 m
No 10 Jalan Munshi Abdullah Unit 01-03
Old Town White Coffee
340 m
Lot GA-91 Ground Floor
Nando's
470 m
190 Jalan Tunku Abdul Rahman Lot 4 Complex Pernas Sogo
Melur and Thyme
340 m
G03h-I Kuala Lumpur City Centre (KLCC)
meisan szechuan
240 m
Jalan Raja
KGB - Killer Gourmet Burgers
340 m
232-B LG
Chili's
340 m
Restaurant
Dubu Dubu Restaurant
340 m
Berjaya Times Square - Centre Commercial
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
spacious rooms
great location
lack of staff
limited dining options
7.4/10
Very good
Rooms
7.3
Location
8.6
Service
7.9
Dining
6.9
Guest reviews
7.4/10
based on 29 reviews
8.2
8.2/10 based on 562 reviews
Edward
United Kingdom,
June
2024
8.2/10
The hotel offers clean and comfortable rooms with a friendly staff and a great location close to shopping complexes. However, the dining experience may not meet all expectations.
Rooms
8.0
The rooms I booked, starting from the 26th floor, were very good.
Service
9.0
The staff are forever friendly and warm, making our stay pleasant.
Location
9.0
The location is awesome for shopping, across the road from Sogo and near major shopping areas.
Dining
7.0
The dining options are fair enough, catering to different tastes.
Facilities
8.0
The hotel offers convenient facilities for a comfortable stay.
Anthony
United Kingdom,
June
2024
7.4/10
My stay at the hotel was quite satisfying. The rooms were decent and had a few issues, but the service was remarkably attentive and friendly. The location was convenient for personal matters and shopping, while the dining experience left much to be desired. Overall, it offered decent value for money considering the available facilities.
Rooms
7.0
The room on level 26 was decent, but I found the bedhead dusty, and there were blackout issues. However, the room charges were reasonable.
Service
9.0
The service was excellent. The staff were diligent, prompt, and very friendly, making sure all my needs were met promptly.
Location
8.0
The location was suitable for personal matters, and it was within walking distance to shopping areas like the Petronas twin towers and China town.
Dining
6.0
The dining options were limited, and the choices were not up to par. However, the food quality did meet my expectations.
Facilities
7.0
Facilities were basic but functional, with a coffee house on the 5th floor and a massage center run by visually impaired staff.
Jim
United Kingdom,
May
2024
8.4/10
The hotel rooms were sooooo comfy and spacious, with good air conditioning and two mirrors that were very helpful for self-checks. However, I found the service to be warm and friendly but noticed a lack of staff on duty. The location was awesome, situated within the business building Medan Mara with easy access to cafes, fast food, and shopping options. The dining experience was super good, although the variety could be improved. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The rooms are very spacious and comfortable, with good air conditioning and helpful mirrors for self-checks.
Service
7.0
I found the service to be warm and friendly, although I noticed a lack of staff on duty.
Location
9.0
The hotel is located within the business building Medan Mara, offering great access to cafes, shopping, and a stunning view of its surroundings, including the Twin Tower.
Dining
8.0
The dining experience was super good, but could benefit from a wider variety of food options.
Facilities
9.0
The facilities provided were awesome, enhancing my overall stay experience.
spacious rooms
lack of staff
Anna
United Kingdom,
May
2024
8.2/10
The hotel is wonderfully located for shopping and participating in Kuala Lumpur car-free Sunday activities on the first and third Sunday of the month. The rooms are spacious, clean, and generally well-maintained, though housekeeping missed vacuuming during our stay. The service was exceptional, with the staff being incredibly helpful and polite, especially the front counter staff on the 1st floor. The dining experience was consistent but lacked variety despite being good value for money. The facilities meet expectations and provide a satisfying stay.
Rooms
8.0
The rooms were quite spacious and clean, though they were not vacuumed during our stay. We requested room makeup at 8 am.
Service
9.0
The service was superb, with the staff going above and beyond, even offering us a room at half the standard rate. The front counter staff were exceptionally helpful and polite.
Location
9.0
The location was wonderful, especially for shopping and joining the Kuala Lumpur car-free Sunday activities. It's very close to the monorail, making it convenient for exploring the city.
Dining
7.0
The dining options were good and value for money, but the lack of variety may not suit everyone, especially for extended stays.
Facilities
8.0
The hotel facilities are satisfactory, offering everything you need for a comfortable stay.
Ron
United States,
May
2024
8.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were large, clean, and comfortable, with great views, but there was a lingering smoking smell which was a bit unpleasant. The hotel staff, especially at the front counter, were very helpful and polite, but there were instances of unfriendliness from some staff members. The location was superb for exploring the city and accessing public transport easily, although uniform attire was necessary at the third basement level. The dining experience offered a wide variety of Malaysian and continental dishes and was considered a good value for money. Overall, a decent stay with some areas that could be improved.
Rooms
8.0
The rooms were large, clean, and comfortable, with great views but had a lingering smoking smell.
Service
7.0
The hotel staff, especially at the front counter, were very helpful and polite, but some members were unfriendly at times.
Location
9.0
The location was excellent for accessing public transport and exploring the city easily.
Dining
8.0
The dining experience included both Malaysian and continental dishes and was considered a good value for money.
Facilities
8.0
The hotel offers a variety of facilities to meet guests' needs.
Great location
Lingering smoke smell
John
United States,
May
2024
7.8/10
The hotel's rooms were not very clean compared to my previous stay, but the price was worth it. The staff, especially Atikah on the 1st floor, were extremely helpful and polite. The location is superb, near shopping malls and easily accessible by public transport.
Rooms
7.0
The rooms need to be refurnished, but mine was fine for the money spent.
Service
9.0
The staff was more than happy to assist me and were really helpful, especially Atikah.
Location
8.0
The location is superb for shopping trips and near to where I needed to work.
Dining
7.0
The dining experience was good overall with a wide variety of food, but some menu items were a bit disappointing.
Facilities
8.0
The hotel's facilities were nice and advisable to purchase the Sahur package together.
John
United Kingdom,
March
2024
7.6/10
The hotel offers spacious rooms in very good condition, although the facilities are not high class. Despite a slight smell that suggests abandonment for some time, the rooms are quite spacious. The hotel shares a location with another building and provides superb access to public transport, particularly suitable and perfect for my intended stay. The dining experience offered a good variety of tasty food; however, it was noted to be the same each day. The facilities were adequate for my needs.
Rooms
8.0
The rooms are quite spacious and in very good condition despite not being high class. There was a slight smell suggesting abandonment for quite some time.
Service
7.0
Although welcoming overall, some staff members were perceived as rude. However, they managed to provide a room for me and my family with a discount due to understaffing.
Location
9.0
The hotel is conveniently located next to the famous TAR and Sogo KL, making it easy to access via public transport. The proximity to Jalan TAR, a renowned shopping area during Ramadan, was a plus.
Dining
7.0
The dining experience provided good and fair varieties of food, including tasty salads. However, the available options were limited with little variation.
Facilities
7.0
The hotel's facilities were fair enough, meeting basic needs without providing anything extraordinary.
Herman
United States,
March
2024
7.4/10
I was excited to check-in at the hotel but was asked to wait even though the check-in time was supposed to be at 3 pm. The room I received was facing the other side and after seeing its condition, I was re-allocated to the 27th floor. The hotel's rooms provide a good view, but initial allocation and readiness could have been better.
Rooms
7.0
The rooms offer a nice view, but there were initial issues with readiness and allocation upon arrival.
Service
9.0
The hotel staff were well-trained and efficient throughout my stay. Despite a small hiccup upon arrival, they managed to find accommodation for me and my family at a reduced rate, which was a welcoming gesture.
Location
8.0
The hotel is strategically located on the 25th floor, offering a nice view of the surrounding buildings, including the Twin Tower. It's a convenient spot for sightseeing and shopping, with many eateries nearby.
Dining
7.0
The dining experience provided a good mix of Malaysian and continental dishes, but there were some shortcomings, especially in the higher pricing range. However, the quality and variety of food could be improved for a better dining experience.
Facilities
6.0
The hotel offers essential facilities but could enhance the quality, especially in housekeeping. The amenities provided are satisfactory but could be improved to meet higher standards.
Great Location
Room Allocation
Jim
United Kingdom,
March
2024
6.4/10
The hotel could really do with sprucing up and better cleaning, but it was super convenient to have an iron and iron board in the room. The staff, especially at the front counter, were helpful and polite. The location is superb for shopping and sightseeing, near many attractions in the city center and perfect for experiencing street shows and food. The dining options were good with a mix of local and western dishes at fair prices.
Rooms
5.0
The room was not vacuumed and smelly.
Service
7.0
The staff, especially at the front counter, were helpful and polite.
Location
9.0
The hotel's location is strategic for shopping trips and exploring the city.
Dining
7.0
The dining experience was fair enough with a variety of local and western dishes.
Facilities
5.0
The hotel's facilities could use some improvement.
convenient iron
unclean room
Michael
United Kingdom,
March
2024
7.4/10
The hotel is superbly located for shopping trips, with malls, eating establishments, and shopping facilities within walking distance. The rooms, though lacking some amenities, are clean and worth the money. The service, while accommodating in terms of room charges, can be metered and occasionally handled rudely. The dining offers consistent quality with various food options available daily.
Rooms
8.0
The room was fine, clean, and convenient with an iron and iron board available, making it a super convenience.
Service
6.0
The service was average, with occasional instances of rude behavior from staff members.
Location
9.0
The hotel is superbly positioned for shopping endeavors, with Maju Junction Mall nearby and convenient access to Sogo KL and Jalan Tunku Abdul Rahman.
Dining
7.0
The dining experience is consistent and meets expectations with a good variety of local and western dishes available.
Facilities
7.0
The facilities provided are adequate for a comfortable stay, offering the necessary amenities for guests.
Peter
United Kingdom,
January
2024
8.0/10
Staying in the executive room on level 26 offered stunning views of both KLCC and KL Tower, although the room would flood whenever we showered. The staff was always smiling, friendly, and went above and beyond by providing us a resting room at half price on the day of our arrival. The location was superb for shopping enthusiasts, with malls like Maju Junction Mall, Sogo KL, and Jalan Tunku Abdul Rahman within easy reach. The dining experience met my expectations, especially the steaks, but could have been more satisfying. The hotel amenities were great overall.
Rooms
7.0
The room had breathtaking views but flooded during showers.
Service
9.0
The staff was incredibly friendly and helpful, making our stay enjoyable.
Location
9.0
Perfectly located for shopping trips and within walking distance of iconic landmarks like Petronas Twin Towers.
Dining
7.0
The dining experience, especially the steaks, was nice but could have been better.
Facilities
8.0
The hotel facilities were top-notch and added to the overall positive experience.
Kathy
United States,
January
2024
7.4/10
My stay at the hotel had its ups and downs. The rooms were spacious with a comfy bed and a great view, but they were not up to standard as they were not vacuumed by housekeeping throughout our stay and had a persistent unpleasant smell. The service, however, was exceptional with the staff being polite, professional, and very helpful. The location was convenient, especially being within the business building where you could find various shops and dining options. The dining experience was a mix, not all that good but still offered good value for money. The facilities provided were decent, though there were some issues with the rooms that impacted the overall experience.
Rooms
7.0
The rooms were spacious with a comfy bed and a great view, but were not up to standard as they were not vacuumed by housekeeping throughout our stay and had a persistent unpleasant smell.
Service
9.0
The service was exceptional, with the staff being polite, professional, and very helpful.
Location
8.0
The location was convenient, being within the business building where you could find various shops and dining options.
Dining
6.0
The dining experience was a mix, not all that good but still offered good value for money.
Facilities
7.0
The facilities provided were decent, but there were some issues that impacted the overall experience.
Tim
United Kingdom,
January
2024
7.4/10
The hotel offers spacious rooms but could improve cleanliness and air conditioning issues. The service is friendly and accommodating, yet there are opportunities for more conversation with guests. The location is convenient for shopping and public transport, although the dining options could be more varied. Overall, the facilities are adequate but need enhancements.
Rooms
7.0
The rooms are very large but require better maintenance for cleanliness and air conditioning.
Service
8.0
The staff is courteous and willing to assist, although more engagement with guests could enhance the experience.
Location
9.0
The hotel is conveniently situated near shopping centers and public transport options.
Dining
7.0
The dining experience is satisfactory with a mix of Malaysian and continental dishes, but more menu variety would be appreciated.
Facilities
6.0
The hotel's facilities are adequate but could benefit from improvements.
Jennifer
United Kingdom,
January
2024
7.0/10
The hotel is conveniently located near shopping facilities and malls, making it ideal for shopping trips. The rooms, while clean, need refurbishment and lack some essential furnishings. The service shows both unfriendliness and moments of helpfulness, with room charges reduced on arrival. The dining options offer high-quality food but might be limited, with prices not always inclusive.
Rooms
7.0
The rooms are clean and worth the money, but could use refurbishment and better furnishings like coffee tables and chairs.
Service
6.0
Although the staff can be unfriendly, there are instances of helpfulness such as accommodating guests with reduced room charges.
Location
8.0
The hotel's location is strategic, near various malls, eating establishments, and public transport options, making it easy to get around.
Dining
7.0
The dining experience offers high-quality local and western dishes, but with limited choices and additional charges.
Facilities
7.0
The facilities are adequate, but could benefit from some enhancements to match the quality of the location and service.
Jamie
United Kingdom,
December
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were initially large, clean, and comfortable with great views, but after two days, a persistent smoky smell started to bother me, likely from a previous smoker. The hotel seemed somewhat abandoned, which affected the overall ambiance.
Rooms
7.0
The rooms were initially large, clean, and comfortable with great views, but the persistent smoky smell became an issue.
Service
8.0
The staff members were very helpful and professional, always ready to assist; however, some details like not clearing all dirty utensils on the table were missed.
Location
8.0
The hotel's location in the center of Kuala Lumpur is strategic, with easy access to various dining and shopping options, including the nearby Sogo and breathtaking views from higher floors, but some issues like the ineffective air conditioning on the 25th floor detracted from the experience.
Dining
6.0
The dining experience offered a variety of Malaysian and continental options during my stay, but it was average overall. One positive note was the availability of sahur substitution, though improvements could be made.
Facilities
7.0
The hotel's facilities were satisfactory, offering the essentials without any exceptional features.